Your Local Partner for Cleveland’s residents first program.

With the recent passing of the Residents First Program, the city of Cleveland will be mandating all non-Cuyahoga County property owners to authorize a Local Agent in Charge to share responsibility and potential liability for the condition of the property.

Solving challenges for our customers

  • Finding a Local Agent

    The Residents First program forces the Local Agent in Charge to accept responsibility with the owner (including any potential criminal, civil, or administrative liability) for the maintenance and management of the premises.

  • Compliance with Laws

    Cleveland’s housing regulations are stringent, and failing to comply can result in significant fines or even legal action. Ensuring your property meets all requirements, from registration to occupancy certification, keeping you in good standing with the city.

  • Legal and Financial Accountability

    Ensuring your Property manager is responding to emergencies and maintenance in a timely manner to avoid facing penalties due vo violations or non-compliance. preventing small issues from becoming costly penalties.

Our Services

Get compliant with as little as $500 a year. Our Local Agent in Charge services will help you avoid additional fees and penalties and keep units occupied.

  • Assist in registering non-owner-occupied residential properties and obtaining the required rental occupancy certificates.

  • Facilitate the appointment of local agents for out-of-town landlords

  • Ensure property taxes are current and manage payment schedules.

  • Provide lead inspection services and certification

  • Conduct inspections to ensure properties are free of code violations and manage necessary repairs.

  • Arrange regular utility and HVAC system inspections to meet legal standards.

  • Assist in obtaining the necessary bonds for larger buildings.

  • Offer advisory services to navigate civil fines and penalties associated with non-compliance.