Our Residents First Compliance Program

We understand finding a entrusted Local Agent in Charge service is a significant decision. To ensure a seamless partnership, here’s a clear outline of the steps involved in engaging our services:

2. Property Inspection

Next, we conduct a detailed inspection of your property. This helps us assess its current condition, identify any maintenance needs, and ensure everything is in good working order.

3. Compliance Assessment

We then determine your property’s compliance with Cleveland’s Chapter 365 requirements, including:

• Lead-safe certification

• HVAC system inspections

• Any other applicable city regulations

This assessment ensures your property meets all legal standards, avoiding potential fines and liabilities.

4. Pricing

Our pricing is based on the information gathered during underwriting. Typically, the fee covers one to two years of service, paid upfront. If services are canceled early, a pro-rata refund will be issued for any unused portion of the service period.

5. Sign a Master Services Agreement & Local Agent in Charge Affidavit

Once pricing is agreed upon, we’ll formalize our partnership with a Master Services Agreement and Local Agent in Charge Affidavit. This agreement outlines the scope of our engagement, our responsibilities, and terms of service. Additionally, we will provide a Local Agent in Charge who will manage the property on your behalf, ensuring compliance with all city regulations. The affidavit formalizes this arrangement and ensures all legal responsibilities are clearly defined.

1. Underwriting

To begin, we need to conduct a thorough review of the ownership and the property. This involves:

• Understanding property ownership structure

• Reviewing the property’s current property management

• Analyzing financials, rent rolls, and vacancy rates

• Examining insurance policies and lender relationships

This step ensures we have a complete picture of your property’s needs and can tailor our services accordingly

6. Ongoing Monitoring and Inspections

To maintain compliance and property upkeep, we offer ongoing monitoring services for a small monthly fee. This includes:

• Regular property inspections

• Monitoring of city notices

• Ensuring compliance with insurance, taxes, and Chapter 365 requirements

Our ongoing support ensures your property remains in excellent condition and fully compliant with all local regulations.

Ready to Get Started?

If you’re ready to secure your property’s compliance and maximize its value, contact us today to begin the underwriting process. We’re here to provide the expert support and management your Cleveland property deserves.