Your Local Partner for Cleveland’s Residents First program.

With the recent passing of the Residents First Program, the city of Cleveland will be mandating all non-Cuyahoga County property owners to authorize a Local Agent in Charge to share responsibility and potential liability for the condition of the property.

▪︎ A team you can trust ▪︎

▪︎ Protect your investment ▪︎

▪︎ Hold your assets ▪︎

Get compliant with as little as $500 a year. Our Local Agent in Charge services will help you avoid additional fees and penalties and keep units occupied. Assist in registering non-owner-occupied residential properties and obtaining the required rental occupancy certificates.

Solving challenges for our customers

Finding a Local Agent

The Residents First program forces the Local Agent in Charge to accept responsibility with the owner (including any potential criminal, civil, or administrative liability) for the maintenance and management of the premises.

Compliance with Laws

Cleveland’s housing regulations are stringent, and failing to comply can result in significant fines or even legal action. Ensuring your property meets all requirements, from registration to occupancy certification, keeping you in good standing with the city.

Legal and Financial Accountability

Ensuring your Property manager is responding to emergencies and maintenance in a timely manner to avoid facing penalties due to violations or non-compliance. preventing small issues from becoming costly penalties.

We get it, these new regulations are stressful

Cleveland’s Residents First is putting good property owner in a bad spot. How are you suppose to convince a local person to take on the criminal, civil, or administrative liability of your property?

That’s where we come in.

One of our Local Agents will sign your Designation of Local Agent in Charge form and help your property stay compliant in a ever changing world.

Our service keeps a second set of eyes on your property and its managers. We’ll notify you of any missed violations, notices, tax or water payments, that could lead to costly fines.

Our Services

Get compliant with as little as $500 a year. Our Local Agent in Charge services will help you avoid additional fees and penalties and keep units occupied.

  • Assist in registering non-owner-occupied residential properties and obtaining the required rental occupancy certificates.

  • Facilitate the appointment of local agents for out-of-town landlords

  • Ensure property taxes are current and manage payment schedules.

  • Provide lead inspection services and certification

  • Conduct inspections to ensure properties are free of code violations and manage necessary repairs.

  • Arrange regular utility and HVAC system inspections to meet legal standards.

  • Assist in obtaining the necessary bonds for larger buildings.

  • Offer advisory services to navigate civil fines and penalties associated with non-compliance.

How It Works

ONE | Underwriting

Our underwriting process evaluates your property’s condition, ownership, management, and compliance with Cleveland’s Chapter 365 to determine the best service options and pricing to provide a Local Agent.

TWO | Get your Quote

Based on our underwriting, we generate a tailored service plan and pricing, offering detailed terms and options to meet your property management and compliance needs in Cleveland.

THREE | Sign your agreement

Once you agree to our terms, we finalize the service agreement, detailing the scope and conditions, and initiate services upon receiving the initial payment. Your Local Agent in Charge affidvant immediately issued.

Don’t let the Residents First stop you from renting your property

We are here to help and understand the importance of finding the right Local Agent in Charge to keep your units compliant and occupied. Let one of our agents help you today!

Get in Touch

Fill out the form below, and a representative will get back to you as soon as possible.

We look forward to assisting you with your property compliance needs!